How One Organization Upgraded Their Video Communication with IDS

Interactive Digital Solutions (IDS) provides video communication, AV integration, and managed services to organizations looking to improve communication and technology strategies. We design, deploy, integrate, and manage your projects throughout the whole process for a completely unique solution that works for you.   

How can you be sure IDS is right for your company? One of the best ways is hearing testimonial from another organization currently partnered with us. Don’t take our word for it. You can see the evidence yourself. We use case studies to demonstrate exactly how we handle projects to help you visualize what you can do with your own organization.  

In this full case study, you will learn how IDS helped one organization upgrade its video video communication and conferencing.

The Problem

Founded in 1930, The Heritage Group (THG) is an innovative, values-driven organization with deep expertise and significant holdings in Transportation Infrastructure & Materials, Environmental Services, and Specialty Chemicals & Fuel Products. THG’s reach is far and wide both domestically and internationally with a client network that spans the globe.

With such a varied and geographically diverse company, there can certainly be communication challenges. Kyle Masur, Director of IT, was tasked with finding a way to bridge communication barriers across all geographies. “With so many of our business units being located away from our headquarters office, we needed to seek out ways to improve synergy and collaboration across all business units,” explained Kyle.

The Solution

The idea of a brand-new building designed specifically for improved collaboration was born. The new building, affectionately known as The Center, would be designed to facilitate discoveries and connections in an easily accessible location for many of THG’s business units. It would have lab space, conference rooms, workspaces, and an auditorium to seat over 300 people. The Center would include fully audiovisual capabilities, including interactive whiteboards, presentation technologies, and video conferencing.

IDS partnered with THG to bring Lifesize Video conferencing to The Center. After completing a proof of concept, Kyle and his team decided to deploy Lifesize Video Conferencing using a hybrid model. THG has 150 Lifesize cloud users, six room-based systems, and several units deployed in executives’ home offices to work remotely.

The Results

Want to know the full results of this partnership? Read the full case study here, and find out how Pendleton County Schools and Interactive Digital Solutions worked together to solve their problem.Top of FormBottom of Form

If you’re ready to learn more about partnering with IDS, visit our Contact Us page now.