How One Organization Improved Their Video Communication

Interactive Digital Solutions (IDS) provides video communication, AV integration, and managed services to organizations looking to improve communication and technology strategies. We design, deploy, integrate, and manage your projects throughout the whole process for a completely unique solution that works for you.  

How can you be sure IDS is right for your company? One of the best ways is hearing testimonial from another organization currently partnered with us. Don’t take our word for it. You can see the evidence yourself. We use case studies to demonstrate exactly how we handle projects to help you visualize what you can do with your own organization.  

In this full case study, you will learn how one organization updated its current video conferencing infrastructure and moved toward a desktop client environment instead of dedicated room systems.  

The Problem 

University of Houston at Victoria had previously installed a distance learning program called ITV – Interactive Television. This program allows students on both the Victoria campus and the Katy campus to interact via video conferencing and video communication. Students and faculty at both campuses can interact with each other in real-time from their various locations. The ITV program has been in place at UHV for more than 10 years. 

With many advancements in video conferencing technology, the university decided to update its existing video conferencing infrastructure. “We were using older, outdated legacy equipment that was giving us many problems,” explained Tony Rodriguez, Coordinator of ITV Operations for the university. In addition to upgrading aging legacy equipment, the faculty also wanted to move toward a desktop client environment instead of dedicated room systems. 

The Solution 

The university decided to equip its growing ITV program with IDVideoPhone, a cloud-based video conferencing solution that met all of their needs. There was a seamless transition between the old system and the new, and the new solutions were adopted quickly by faculty and staff.  

Each classroom and conference room is now equipped with dedicated lighting, cameras, and laptop designed specifically for ITV classes and are optimized for the distance learning environment.  

Primarily an evolutionary process for an already bustling program, IDVideoPhone delivers a diverse range of classes for the university across all of its programs, serving about 500 students in all.  

Classes are typically delivered in real-time with students and instructors in one location, streaming out to students at another location. Instructors will often alternate which live location they are teaching from so students can experience both distance learning as well as in-person learning.  

The Results 

“Some students like it, and some have a harder time. … A lot of times the instructor will take turns being on each campus. But the truth is that without this technology, half the students wouldn’t have access to these classes at all,” explained Tony.  

Want to know the results of this partnership? Read the full case study here, and find out how University of Houston at Victoria, and Interactive Digital Solutions worked together to solve their problem.