Training Teambuilding Organizational Development Executive Coaching Leadership Customer Service Communication Skills Staff Retreats Conference Speakers Valuing Diversity Focus Groups

"Score one for Dave Jeffrey and IDS...the sessions you conducted were a great success! Your ability to connect so well was instrumental for a productive and beneficial forum...an outstanding job!"
Wayne Shank, A.A.E.
Executive Director
Norfolk International Airport

"WOW! Changing attitudes is never an easy task. You did a superb job."
Kelly Johnson, A.A.E.
Airport Director
Northwest Arkansas Regional Airport

" I knew you were good at delivering workshops, but I had no idea of your talents regarding video writing and production. On top of that, the workshops you delivered this month, once again, definitely exceeded my expectations. Even weeks later, I continue to receive positive feedback from participants."
Dennis Hazell
Associate Executive Staff Liaison
Dulles Int'l Airport - Metropolitan Washington Airports Authority

"I want to thank you for providing a quality training experience for our staff and our contractors. I think you're a fantastic trainer, highly motivating and humorous to boot! If schools had more teachers like you, kids would love being there. Thanks again!"
Joanne Paternoster
Assistant Director, Customer Service & Standards
The Port Authority of New York & New Jersey

"I'd like to pass on the many compliments I've received from our staff. The program really gave us the opportunity to learn about each other and about the value of teamwork. Thanks again!"
Ken Spirito, A.A.E.
Executive Director
Newport News-Williamsburg International Airport

"Thank you for delivering exactly what we needed! Your approach, style and pace captured everyone's attention for the entire day. The number of positive comments made by employees came as no surprise to me."
Bob Bogan, A.A.E.
Deputy Executive Director
Morristown Municipal Airport

"Thank you, thank you, thank you for a wonderfully orchestrated team development retreat. The fun and interactive day of learning was a terrific way to get to know one another on a more personal basis."
Tim Joniec
Director, Customer Relations and Special Services
Houston Airport System

"The response from our 170 supervisory & professional employees was tremendously positive. Your activities in communication, service delivery, planning and continuous improvement truly addressed vital issues facing airports today. I would strongly encourage others to take advantage of the quality programs you offer."
John Solomon, A.A.E.
Deputy Director of Aviation
Phoenix Sky Harbor Int'l Airport

"We were exceptionally satisfied with David and IDS. He was exceedingly business like in everything he did to prepare, perform and evaluate our training. As an accounting firm, team building and staff development are crucial to our success. We plan to use IDS more often in the future."
JC. Allison, CPA
Marketing/Business Development
Crisp Hughes Evans, L.L.P.

"Mr. Jeffrey quickly identifies with the participants and creates a relaxed, fun and creative atmosphere for learning. The evaluations for his day-long group dynamics module remain one of the highest for all our courses."
Karen Cartlidge
Chief-Leadership & Employee Development Branch
U.S. Department of the Interior/ U.S. Fish & Wildlife Service

"The response to both your in-depth agenda and unique presentation style was overwhelmingly positive and a testament to your company's expertise in motivating groups to explore leadership and group dynamics."
Carter Morris
Vice President, Regulatory Affairs
American Association of Airport Executives

"Thank you for the fabulous presentation you delivered. I have always appreciated your upbeat and humorous style. The entire staff appreciated the hands-on problem solving that you gave us to use in our day-to-day activities. Your presentation was the perfect presentation on caring and teamwork. You provided many helpful tools."
Shirley Caballero, A.A.E.
Passenger Services Manager
McCarran International Airport

"Thank you for our Visioning Retreat. You are an energetic facilitator who kept the meeting moving without making people feel pushed. The group exercises really kept the energy flowing."
Dr. Ann Bullock
Medical Director
Cherokee Health and Medical Division